Team Member

Company: Pi-Squared Pizza
Location: Hendersonville
Posted on: November 15, 2024

Job Description:

Summary of Position:
Provide friendly, responsive service to create an exceptional experience for all of our guests. Take orders and prepare all menu items. Cook and prepare a variety of food products including meats, poultry, vegetables, sauces, and other food products using a variety of equipment and utensils.
Benefits:

• 
  
• Flexible schedule
  
• Employee meals
  
• Tip sharing
  
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  Duties & Responsibilities:
  - Complete opening and closing checklists.
  - Prepare a variety of meats, poultry, vegetables and other food items for cooking using a variety of kitchen equipment. This includes (but is not limited to) washing, dicing, cutting, and slicing.
  - Maintain appropriate portion control and consistently monitor food levels on the line.
  - Understand and comply consistently with our cooking methods, quality standards and rules, policies and procedures.
  - Operate pizza oven, assemble pizza boxes, sweep floors, perform closing tasks to company standards and wait on customers, both in person and over the phone.
  - Handle, store and rotate all products properly, while maintaining proper food handling, safety, and sanitation standards.
  - Maintain a clean and sanitary work and service area including tables, chairs, floors, shelves, walls, oven, and refrigeration equipment.
  - Greet customers with enthusiasm and provide friendly, quality customer service.
  - Suggestive sell menu items when taking orders at the front counter or over the phone.
  - Take food orders from guests; accurately enter orders in our point-of-sale system, which relays orders to the kitchen.
  - Accept payment, process credit card charges or make change accurately.
  - Handle phone orders with professionalism and accurately collect information needed to complete order.
  - Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  - Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  - Attend all scheduled employee meetings and brings suggestions for improvement.
  - Promptly report equipment and food quality problems to Manager.
  - Inform manager-on-duty immediately of product shortages.
  - Team Members are required to be in uniform and ready to perform their duties upon clocking in to work their shift.
  - Employee will be trained in several operational areas of Pi-Squared Pizza and is expected to perform multiple duties at any given time.
  - Perform other related duties as assigned by the manager-on-duty.
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  Qualifications:
  - Previous restaurant experience is preferred, but not required.
  - Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
  - Be able to work in a standing position for long periods of time (up to 9 hours).
  - Be able to reach, bend, stoop and frequently lift up to 50 pounds.
  - Have exceptional grooming and hygiene habits.
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  The ideal candidate will:
  - Have the ability to develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested.
  - Have the ability to speak clearly and listen attentively to guests and other employees.
  - Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments.
  - Be able to exhibit a cheerful and helpful attitude, and provide exceptional customer service.
  - Be able to adapt to changing customer volume levels with a sense of urgency.
  - Have the ability to demonstrate a complete understanding of the menu.
  - Be able to follow instructions for recipes and sanitation guidelines.
  - Have the ability to be cross-trained in all areas of the kitchen and line.
  - Have the ability to communicate in the primary language(s) of the work location.JB.0.00.LN

Keywords: Pi-Squared Pizza, Johnson City , Team Member, Other , Hendersonville, Tennessee